Privacy Policy
Last updated: 2026-03-14
Template notice: review and adapt this policy with legal counsel before publishing in production.
This Privacy Policy explains how Loop2Learning collects, uses, and protects personal data when you purchase or manage Moodle plugin licenses.
1. Data we collect
- Billing and account data (name, email, company, VAT/Tax ID, country, billing address).
- Order and license data (order reference, license key metadata, product, expiry date, activation limit).
- Technical data (IP address, activation domain/site URL, API request metadata).
2. Why we process this data
- To issue licenses, deliver plugin downloads, and validate activations.
- To provide support, prevent fraud, and enforce licensing terms.
- To comply with legal and tax obligations.
3. Legal basis
We process data to perform contracts, comply with legal obligations, and pursue legitimate interests in operating and securing the service.
4. Retention
We keep billing and licensing records for as long as required by law and as needed for support, auditing, and fraud prevention.
5. Sharing
We only share data with payment providers, infrastructure services, and legal/accounting partners when required to operate this service.
6. Security
We apply access controls, request validation, and secure transport to protect customer data. No method is 100% secure, so users should protect credentials and license keys.
7. Your rights
Depending on your jurisdiction, you may request access, correction, deletion, objection, or portability for your personal data.
8. Contact
For privacy requests, contact info@loop2learning.pt.